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Customer Self Service |
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| Internet Cyber Cafe Self Service Client 3.1 |
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Turning your Internet Cafe Cyber Cafe into a Self Service (Coin Operated or Bill Operated) Internet Cafe. Save you thousands USD on management cost, hiring cost. Make profit for you internet cafe It is one of the software parts of Weavefuture Internet Cafe, Cyber Cafe, and Game Cafe Payment System and installed on LAN . It is robust and easy to use. Email auditing report, Kiosk Setting browser, Minimum start time, change color, auto logon etc.
Released: 2007-06-21
License: Freeware
Publisher: Weavefuture Inc.
Language: English
Platform: Windows
Requirements: IE6.0 and/or above
Install: Install and Uninstall
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| Internet Cyber Cafe Self Service Server 3.1 |
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Turning your Internet Cafe Cyber Cafe into a Self Service (Coin Operated or Bill Operated) Internet Cafe.Save you thousands USD on management cost, hiring cost. Make profit for you internet cafe. It is one of the software parts of Weavefuture Internet Cafe, Cyber Cafe, and Game Cafe Payment System and installed on LAN . It is robust and easy to use. Email auditing report, Kiosk Setting browser, Minimum start time, change color, auto logon etc.
Released: 2007-06-21
License: Freeware
Publisher: Weavefuture Inc.
Language: English
Platform: Windows
Requirements: IE6.0 and/or above
Install: Install and Uninstall
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| ManageEngine SupportCenter Plus 6.5 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
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| Service Hawk 2.2 |
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Don't risk losing money or valuable customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution!
Released: 2007-03-13
Last Updated: 2007-03-13
License: $179.00
Publisher: Wingenuity, Inc.
Language: English
Platform: Windows
Requirements: 64 MB RAM (128 recommended)
Install: Install and Uninstall
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| ITIL Service Management (ITSM) Toolkit 2.11 |
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The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more...
Last Updated: 2008-04-08
License: $149.00
Publisher: ProcessWorx LLC
Language: English
Platform: Windows
Requirements: Microsoft Office, Adobe Reader
Install: Install and Uninstall
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| Commit CRM 3.7 |
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Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
Released: 2006-08-21
Last Updated: 2006-12-18
License: $249.00
Publisher: Commit Business Solutions ltd.
Language: English
Platform: Windows
Requirements: Windows OS
Install: Install and Uninstall
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Great Value for the Money We use Commit since 2004 and find it very helpful for our computer repair business. Commit provides us with all the solutions we need including...
| Web Work Order 3.0 |
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Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.
Released: 2006-09-01
Last Updated: 2008-01-29
License: $175.00
Publisher: OfficeView Software Inc
Language: English
Requirements: TCP/IP Lan, Web Browser
Install: Install and Uninstall
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Still Reviewing I looked at it quickly, and have asked the person who will use it to take a look. But he's out for 2 weeks (getting married), so it will be a...
| Queuing Model Excel 2.0 |
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Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
Released: 2006-12-06
Last Updated: 2005-09-26
License: $27.00
Publisher: Bizpep
Language: English
Platform: Windows
Requirements: Microsoft Excel
Install: Install and Uninstall
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Queuing Model This is simple, exicitng & useful queuing model but not able to understand few features for example how did you calculated economic No of resources....
| VueChat Customer Service 1.5 |
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VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
Released: 2005-12-17
Last Updated: 2006-06-25
License: $19.00
Publisher: VueCam
Language: English, Spanish, German, Russian
Platform: Windows, OS/2
Install: Install and Uninstall
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| AvailSuite 2.2 |
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AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. Use a trial version for 30 days to ensure it fits all your needs. Our technical support is free.
Released: 2006-07-22
Last Updated: 2008-02-12
License: $295.00
Publisher: MS Team LLC
Language: English
Platform: Windows
Requirements: 800 MHz Intel Pentium 4, 128MB
Install: Install and Uninstall
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